Refund Policy

IntroductionAt SMMQG, we strive to provide the best possible experience for our customers. However, we understand that sometimes things don't go as planned. This Refund Policy outlines our commitment to fairness and transparency regarding refunds and returns.

Eligibility for Refunds

Digital Products and Courses:
Refunds are not applicable for digital products and courses once they have been downloaded or accessed. This is in line with the nature of digital goods, which are not returnable.Broker Services:
Refunds for broker services are subject to the discretion of SMMQG. We will consider requests on a case-by-case basis, taking into account the specifics of the service provided and the circumstances of the request.

Refund Process
1. Initiating a Refund Request: If you believe you are eligible for a refund, please contact our customer support team via email at support@smmqg.com or through our live chat feature on our website.
2. Review of Your Request: Our customer support team will review your request and provide you with a decision. We aim to respond within 48 hours.
3. Approved Refunds: If your refund request is approved, we will process the refund to your original payment method within 14 days of receiving your request.

Non-Refundable Items
Digital Products and Courses: Once downloaded or accessed, these items cannot be returned or refunded.
Broker Services: Refunds for broker services are subject to the discretion of SMMQG and are not guaranteed.

Contact Us

If you have any questions or need further assistance regarding our refund policy, please do not hesitate to contact us at support@smmqg.com or through our live chat feature on our website.

Changes to This Policy
We reserve the right to update or change our Refund Policy at any time. We will notify you of any changes by posting the new policy on this page. Your continued use of our services after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.**SMMQG**
Thank you for choosing SMMQG. We hope you enjoy our products, courses, and services. If you have any questions or concerns, please feel free to reach out to us.